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Terms & Conditions

Payment Options:
All prices and dollar amounts on this site are in $ US dollars. Roman's Polishes International accepts the following credit cards: VISA, Master Card, American Express, Paypal, Some electronic transactions may require extended processing in addition to credit card authorization. You will be notified by a Roman's Polishes International customer service representative if extended processing is required to complete your transaction request through our web site.

Security:
We understand you may have concerns about entering personal or credit card information over the internet. To ensure that information entered on the internet cannot be abused, we have implemented a security protocol called SSL (Secure Socket Layer). SSL encrypts all information entered on our site before it is sent over the internet. SSL prevents eavesdropping and ensures data integrity during communications. Encryption is the process of taking the characters you enter at your computer keyboard and scrambling them into bits of code before transmission. The bits are securely transmitted over the internet to be deciphered when received by Roman's Polishes International. To anyone else, the information would be unreadable.

Pricing and Errors:
All pricing and product specifications are subject to change without notice. Every effort is made to maintain current pricing and accuracy in our website, however pricing, description, and graphics may be incorrect. We reserve the right to refuse these orders. All sales are final.

Freight Policy:
All orders shipped with Canada Post with in Canada or USPS with in United States. All In stock orders placed before 3:30 P.M. usually ship that same day. Most orders are shipped within 12 hours Customer Service Monday through Friday: 10:00 am to 5:00 p.m. Saturday: Sunday Closed Eastern Time.

Return Policy:
Refunds are given, less shipping and handling charges, for items returned in new condition with original packaging within 30 days of your receipt of the order. All products are subject to a 20% restocking fee if product has been used or opened. There is no restocking fee for a defective product returned in exchange for the same product.

Damage Claims:
All products are shipped using carrier-approved materials and methods. All products are also carefully packed to prevent damage during shipment. Nevertheless, damage may occasionally occur in transit. Any damage is the responsibility of the carrier, not Roman's Polishes International. Therefore, you must make all damage claims to the carrier.

In case of damage, retain all cartons, packing materials and damaged products for the carrier to inspect

Should you have any questions regarding the Terms of Purchase, you may contact us at: sales@romanspolishes.com